Service News

Email client not working? Help finding your primary email address

In our previous service news post, it was mentioned that you will temporarily need to use your primary email address on any email client (such as a mobile phone, via gmail, or a program such as Outlook or Mac Mail) in order to connect to our servers.

If you are still having problems connecting with your email client or device, please log in to the following page and check your primary address:

https://secure2.aluminati.net/login.aluminati.net/content/help/findMyPrimaryAddress.php

If the address you are shown is different than what you are currently using, please update your email client settings accordingly. You will need to change any 'Email address' and 'Username' fields.

For further assistance please email help@aluminati.net.

 

Originally Written: 19-May-2015 18:08, Last Updated: 21-May-2015 00:28

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