Service News

Webmail issues

[09.57] Some users may currently be experiencing issues logging into webmail. The webmail system appears to be overloaded, and we are looking into the reasons for this now so that it can be repaired as soon as possible. Updates will continue to be posted here every 15 minutes.

[10.10] The problem has been narrowed down to one of our storage servers. A fix is now being diagnosed for the issue. Next update in 15 minutes.

[10.25] Some users may see an empty Inbox when they log in. This is a symptom related to the current problem. Your inbox will be restored shortly. Next update at 10.40.

[10.40] We are still working on the issue, but making good progress. Service should be returning to normal soon. Next update at 10.55.

[10.47] Everything now appears to be working normally, and everyone should be able to log in again. We will continue to monitor the situation to ensure it is running smoothly. Please accept our apologies for the inconvenience.

Originally Written: 13-Sep-2010 09:51, Last Updated: 06-Nov-2014 12:29

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